Manik | Product Designer

MKRB

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Behance

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Manik Rajbhandari — a product designer with a history in engineering.

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IME Digital 2021-22

UX/UI

Research

Product strategy

Information Architecture

Helping customers to know IME Pay better

I led the redesign of IME Pay's website with a user-centric information architecture, storytelling-driven content, and mobile-first design that increased mobile visitors (+ 35%), boosted engagement (+20%), and reduced support queries(+40%).

IME Digital 2021-22

UX/UI

Research

Product strategy

Information Architecture

Expanding IMEPay to web for competing with market leaders

I led the design of IME Pay's webapp to cater techsavy professionals with multiple dashboards, streamlined send money process and improved transaction tracking.

IME Digital 2021-22

UX/UI

Research

Product strategy

Information Architecture

Reducing ambiguities on product features to build fast

I contributed to the product strategy & design both, by user stories creation, use of hi-fi wireframe prototypes for data validation that led to save development time (-30%) and explore optimised reconciliation workflow (+25%).

WIP

IME Digital 2021-22

UX/UI

Research

Product strategy

Information Architecture

Saving time in mannual work for 2000+ insurance agents

Led end-to-end product design initiatives for B2B SaaS insurance platform, successfully scaling from V0 to V1 while serving 2000+ agents and saving policy processing costs.